Q&A
Q & A for Paradise Point Villas in Castara, Tobago
Q1: What types of accommodations are available at Paradise Point Villas?
A1: Paradise Point Villas offers three luxurious 2-bedroom, 2-bathroom villas, each equipped with modern amenities and stunning views.
Q2: How do I make a booking?
A2: You can make a booking through our website or by contacting our reservation team at paradisepointvillas@gmail.com
Q3: What is the check-in and check-out time?
A3: Check-in is from 3 pm, and check-out is by 11 am. Late check-out may be available upon request and is subject to availability and additional charges.
Q4: What amenities are available at the villas?
A4: Our villas feature two pools, a jacuzzi, a sauna, eco-friendly accommodations, sea views, private trails, fishing access, and proximity to Castara Beach. Each villa is fully furnished and includes a kitchen, Wi-Fi, and air conditioning.
Q5: Is there a minimum stay requirement?
A5: Yes, there is a minimum stay requirement of 2 nights. Please check our website for more details on specific stay requirements.
Q6: What is your cancellation policy?
A6: Cancellations made [Insert Number] days before the arrival date will receive a full refund of the deposit. Cancellations made within [Insert Number] days of the arrival date will forfeit the deposit.
Q7: Are pets allowed?
A7: Pets are not allowed at Paradise Point Villas. Please contact us for more information on our pet policy.
Q8: Is smoking allowed in the villas?
A8: Smoking is not allowed inside the villas. Designated smoking areas are available outside.
Q9: Are the villas suitable for families with children?
A9: Yes, our villas are family-friendly and equipped with amenities suitable for children. We also offer activities and facilities that cater to families.
Q10: How far is Paradise Point Villas from the airport?
A10: Paradise Point Villas is approximately 40 minutes from A.N.R. Robinson International Airport. We can arrange airport transfers upon request.
Q11: What activities are available near the villas?
A11: Guests can enjoy various activities such as hiking, fishing, snorkeling, and exploring the nearby Castara Beach. We also offer guided tours and local excursions.
Q12: Do you offer any special packages or promotions?
A12: Yes, we offer various packages and promotions throughout the year. Please check our website or contact us directly for the latest offers.
Q13: Is there on-site parking available?
A13: Yes, we provide free on-site parking for our guests.
Q14: How can I contact customer support?
A14: You can contact our customer support team via email at paradisepointvillas@gmail.com
Q15: Can I host events or parties at the villas?**
A15: Yes, our villas are available for events and parties. Please contact us for more details on event bookings and associated charges.
For any further questions or specific inquiries, please feel free to reach out to us directly. We look forward to welcoming you to Paradise Point Villas!